This app does not contact emergency services on your behalf. In any emergency where life is at risk, call 999 immediately — do not use this app first.
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Not affiliated with any emergency service
This is an independent reference tool. It has no connection to the NHS, UK Police, Fire and Rescue Service, or any government body. Guidance is provided for general information only.
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AI guidance can be wrong
The "Describe It" feature uses artificial intelligence to suggest a course of action. AI can make mistakes. Never rely on it alone — always use your own judgement and call 999 if in any doubt.
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No liability accepted
This app is provided in good faith as a public information resource. The developer accepts no liability for outcomes arising from reliance on its content. Use at your own risk.
By continuing you confirm you have read and understood the above. This notice is shown once and will not appear again on this device.
LIFE-THREATENING EMERGENCY — CALL 999 FIRST
WHAT DO YOU NEED?
Select the emergency service — we'll guide you from there
AMBULANCE
Select emergency type
FIRE SERVICE
Select fire type
POLICE
Select situation
MULTIPLE SERVICES
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CALL 999 NOW
State all services needed when the operator answers
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What to say when they answer
"I need police, fire and ambulance. There has been a [road collision / explosion / major incident] at [your location]. There are [number] casualties."
QUICK CHECK
DESCRIBE IT
AI-assisted routing
⚠️If someone's life is at risk, don't type — call 999 now. Use this for everything else.
Try:
AI guidance can be wrong and is not a substitute for professional dispatch. If in any doubt, call 999.